Tenant Relations

  • Single point of contact for tenant inquiries and concerns.
  • Daily logs tracking every activity involving the asset.
  • Improve tenant retention through various activities during the year.

Contract & Vendor Management

  • Performance-based management and supervision of all property service vendors.
  • Annual bid solicitations for services to ensure best pricing.
  • Vendor contract negotiations & insurance compliance.

Facility Services

  • Comprehensive building and ground inspections.
  • In-house building technicians trained in all aspects of building maintenance.
  • Preventive maintenance planning and budgeting.
  • Energy consulting and tracking.
  • Construction management for renovations and retrofits.

Project/Account Transition Team

  • Dedicated team that ensures a smooth and short transition.
  • Proven systems and checklists.
  • Facilitate all utility, insurance and tax transfers.
  • Excellent communication during account transition.

Lease Administration & Compliance

  • Lease abstracting.
  • Summary and administration of critical lease data.
  • Reconciliation of rental charges to lease terms.
  • Collaboration with brokerage services for leasing.

Reporting

  • Property operations reporting to ownership including logs detailing all property management activity, work orders, tenant relations initiatives, and inspection reports.
  • Financial performance and accounting reporting to ownership.
  • Common area maintenance, taxes, and insurance expense recovery
  • Budget development.
  • Short- and long-range cash flow forecasting.